If customers don’t want to use the technical support, they can go to the FAQ section. For example, if you need to clarify minor nuances, questions about rules of the casino and identification requests. The last method is email, you need to send your letter to The answer won’t come as quickly as with other communication methods, so you should use email only in situations that are not urgent. This way of support works seven days a week, but from 8 am to 3 am, which expands the possibilities.
It is enough to write and send a message, and then you’ll get your answer quickly enough. If you don`t want to communicate in real time, you can fill out the feedback form. At other times, you won’t be able to use it, which is inconvenient for night players. The main one is the live chat, which works seven days a week, from 10 am to 2 am. In order for players to be able to use the support and get quality assistance, the casino administration has developed several methods.